Best practices, innovative solutions and strategy to optimize UX across channels, media and devices from the minds of GLC.

Responsive Web Design: What It Is and Why Your Website Success Depends on It

In today’s dynamic digital landscape, responsive web design has emerged as an essential pillar of successful online presence. It ensures a harmonious user experience across a multitude of devices and screen sizes. With strategic planning, flexible design and consistent testing, web developers can cr…


Why Your Hospital Website Needs a Content Strategy

It’s about time your hospital website got a strategic makeover. A precise and thoughtful strategy produces content that’s organized, on-brand and user-friendly — and it reaps rewards. Patients learn about the care they can access, engage with the hospital brand and continually return to the site. A…


Why Your Association Website Needs a Content Strategy

Running an association website, you have a unique advantage that no other businesses have: your members. With a content strategy, your association website meets your members where they are. They want to learn more and help your brand achieve its mission because it aligns with their views. Your websi…


3 Game-Changing Technologies We Saw at SXSW 2023

Photo by Lauren Hartmann GLC Director of Content Strategy Janet Celosia attended SXSW 2023 and shares what she found useful, inspiring and exciting for content marketers at the conference. As part of the GLC content strategy team, I’m always looking for new ideas that can apply to our work in helpin…


How to Refresh Your One-to-One Healthcare Marketing in 2023

an illustration of a doctor welcoming a patient. the patient stands behind a door frame shaped like an H for healthcare

One-to-one healthcare marketing is not a new concept. Ever since customer relationship management (CRM) tools were introduced to the healthcare marketing tech stack, hospitals and health systems have leveraged their databases to mine patient and prospect data for more precise segmentation. Electroni…


4 Ways Mobile Apps Improve the Patient Experience

healthcare icons are displayed above a smartphone

Ninety-three percent of healthcare execs say mobile apps can help health systems achieve digital strategy goals, according to Gozio’s 2022 “Secrets to Achieving High Mobile Adoption for Patient Engagement” report. And yet, nearly 20% of health systems don’t have a mobile app. The report, which surve…


5 Ways to Make Your Marketing More Inclusive

Diversity and inclusion are front and center in marketing these days, and it’s about time. Underrepresented and marginalized groups have been left out of marketing and advertising for decades, but top brands across the globe have been changing their tune. Think about the Gillette ad in which a fathe…


How Social Determinants of Health Can Inform Your Content Marketing

Connecting people to care is the mission behind every healthcare organization. But certain barriers can make those connections more complicated to forge. While there are many ways to be proactive about good health, everyone’s health is partially influenced by a set of factors that are mostly out of…


5 Tips for Creating Compelling CTAs

In the world of content marketing, all aspects of a story are important. The headline draws reader in, the introduction sets the scene and the body surprises and delights. But there’s one final piece that’s often overlooked and underestimated: the call to action, or CTA. As their name suggests, CTAs…


4 Signs Your Website Needs a Redesign

When was the last time you redesigned your website? Or the last time you checked your site’s search ranking? How recently did you conduct a keyword analysis? Even if the answer to these questions is recently, did it improve your site’s performance and your visitors’ experiences? Today’s consumers ex…